SHIPPING POLICY

1. Digital Products

1.1 Instant Delivery:
All digital products, including eBooks, music tracks, and other downloadable items, are delivered instantly via email or a download link after your purchase is completed.

​

1.2 Access Issues:
If you encounter any issues with accessing or downloading your digital purchase, please contact us at INFO@CHUKBARBERSCREATIVESOUL.COM.

​

1.3 Refunds:
Due to the nature of digital products, refunds are not available after the item has been successfully downloaded.

2. Physical Products (If Applicable)

2.1 Order Processing Time:
Orders for physical products, such as CDs or books, are typically processed within 1-3 business days after the order is placed. Shipping is usually 3-5 days depending on U.S. location.

​

2.2 Shipping Costs:
Shipping costs are calculated at checkout based on your location and the shipping method selected.

​

2.3 Domestic and International Shipping:

Domestic shipping: Delivery times typically range from 3-7 business days.

International shipping: Delivery times vary by location and may take 7-21 business days. Additional customs fees or import taxes may apply, which are the responsibility of the customer.

​

2.4 Shipping Providers:
We partner with reliable carriers such as USPS, FedEx, DHL to ensure timely delivery of your orders.

​

2.5 Tracking Information:
For physical products, a tracking number will be provided once your order has been shipped.

3. Service Interruptions

3.1 While we strive to process and deliver all orders on time, delays may occur due to:

Severe weather conditions.

National holidays or peak seasons.

Customs clearance delays for international shipments.

​

We will notify you of any expected delays and work to resolve them as quickly as possible.

4. Lost or Damaged Items

4.1 Digital Products:
If you do not receive the download link for your digital purchase, please check your spam/junk folder or contact us for assistance.

​

4.2 Physical Products:
If your physical order is lost or arrives damaged, please contact us at INFO@CHUKBARBERSCREATIVESOUL.COM  within  7 days of delivery to initiate a resolution.

5. Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Updates will be posted on this page, and your continued use of the website signifies your acceptance of the revised terms.

Contact Us
If you have any questions or concerns about this Shipping Policy, feel free to reach out to us at INFO@CHUKBARBERSCREATIVESOUL.COM.